
Labor shortages spurred by the coronavirus pandemic have made recruitment and retention even tougher for the transportation and logistics industry. But while driver hiring woes continue to make headlines, there’s been little talk about equally alarming in-office labor shortages.
Justin Bailie, chief strategy officer at Rose Rocket, pointed out that attracting and retaining dispatchers and support staff is increasingly difficult.
“The knowledge inside of a dispatcher’s head who’s been with your...
https://www.freightwaves.com/news/right-technology-stack-helps-offset-office-staff-shortage