FTC to crack down on ‘unfair, deceptive’ gig company practices

FTC gig economy rideshare

The Federal Trade Commission is throwing down the gauntlet against gig companies like Uber, Lyft and DoorDash.

The FTC on Thursday released a policy statement that made clear the agency’s commitment to protect gig workers from “unfair, deceptive and anticompetitive practices.” While the statement does not have any legal power, it mentions a laundry list of practices that the FTC is looking to combat, including:

  • Misrepresentations of the flexibility of gig work
  • Diminished bargaining power
  • Reducing...

https://www.freightwaves.com/news/ftc-to-crack-down-on-unfair-deceptive-gig-company-practices

Target’s Shipt partners with Big Lots on same-day delivery

Shipt shopper

Amazon and Walmart have turned delivery from a service into a product, offering shipping solutions such as Fulfillment by Amazon and Walmart GoLocal to other brands. But while those two continue to lead the way, another major U.S. retailer is on their heels.

Shipt, the same-day shopping and delivery subsidiary of Target (NYSE: TGT), on Thursday announced a partnership with home goods retailer Big Lots. Target will use Shipt to support same-day delivery from 1,000 Big Lots stores, adding to...

https://www.freightwaves.com/news/targets-shipt-partners-with-big-lots-on-same-day-delivery

The state of last mile amid slowing e-commerce demand

White delivery van on highway

The challenges of the past few years have strained last-mile delivery networks. And just as they have started maturing with new entrants and efficiencies unlocked, e-commerce started slowing from its pandemic roll. Where exactly it stops, no one is quite sure, but last-mile providers don’t have time to wait. They must service the now and build for the future.

“Last-mile capacity still feels tight,” Jay Sackos, vice president of business development for Dolly, told Modern Shipper. Dolly...

https://www.freightwaves.com/news/the-state-of-last-mile-amid-slowing-e-commerce-demand

Viewpoint: The importance of a holistic approach to last-mile delivery

This commentary was written by Arshaad Mirza, co-founder of Delivery Solutions. The views expressed here are solely those of the author and do not necessarily represent the views of Modern Shipper or its affiliates.

The retail landscape is rapidly changing due to the consumer’s desire for speed and instant gratification. More specifically, last-mile delivery has evolved as a result of the paradigm shift caused by food delivery and Amazon Prime, which heightened people’s perception of delivery....

https://www.freightwaves.com/news/viewpoint-the-importance-of-a-holistic-approach-to-last-mile-delivery

No holiday for delivery firms as fuel prices remain elevated

Fuel prices hurting delivery firms

As fuel prices have surged in the U.S., last-mile delivery companies have been put in a precarious position. Some have tried to implement surcharges to cover the added costs, while others already had surcharges in place for this scenario. But with fuel prices doubling in some areas in less than two weeks’ time, even surcharges will take time to recoup some of that increase.

In the last week, Uber (NYSE: UBER) and Lyft (NASDAQ: LYFT) have announced surcharges, and DoorDash (NYSE: DASH) has...

https://www.freightwaves.com/news/no-holiday-for-delivery-firms-as-fuel-prices-remain-elevated

Holiday heroes: Shipt is ready for last-minute needs

The Christmas 2021 story is still to be written, but the book is sure to include a chapter on what will be a historic digital shopping season.

According to data from Salesforce, digital commerce revenue is already up 18% year-over-year in the U.S. through the first 10 months and more Americans – 74% – plan to buy holiday gifts this year compared to just 69% in 2020. Salesforce also found that some 56% plan to purchase online and 78% fear shipping delays.

“With inflation and supply chain issues...

https://www.freightwaves.com/news/holiday-heroes-shipt-is-ready-for-last-minute-needs

This company is turning gig workers into gig economy shareholders

Moves Financial is giving stock in gig companies to gig workers

As gig economy companies like Uber continue to bring in more money and users, the rising tide has not lifted all boats.

In the last quarter, rideshare and food delivery companies raked in the revenue: Uber brought in nearly $4 billion; DoorDash accrued $1.24 billion; Just Eat Takeaway, which owns Grubhub, made $884 million; and Lyft generated $765 million. But where is that money going?

According to Matt Spoke, CEO of gig economy fintech provider Moves Financial, a lot of it is being spent on...

https://www.freightwaves.com/news/this-company-is-turning-gig-workers-into-gig-economy-shareholders

The state of same-day delivery

The state of the same-day delivery market for Amazon and others

The United States is undeniably on a same-day delivery binge. The graphs of the U.S.’s e-commerce market size and Amazon’s free-delivery times are near-perfect mirror images of each other, with delivery times plummeting as e-commerce takes off. Estimates put the percentage of retailers offering same-day services anywhere between 50% and 67% as consumers are becoming increasingly impatient — according to a 2020 McKinsey report, about half of them abandoned their online shopping carts because of...

https://www.freightwaves.com/news/the-state-of-same-day-delivery

First in line: Bed Bath & Beyond joins DoorDash Marketplace

In May, Bed Bath & Beyond announced an agreement with DoorDash (NYSE: DASH) to provide same-day delivery. It is now taking the next step to market its goods with the delivery provider – joining DoorDash Marketplace.

Bed Bath & Beyond (NASDAQ: BBBY) said it is the first home goods retailer to make its products available on the marketplace, which allows customers to order items directly through doordash.com or through the DoorDash app. Typically used by restaurants, DoorDash is expanding its...

https://www.freightwaves.com/news/first-in-line-bed-bath-beyond-joins-doordash-marketplace

Target takes ownership of the e-commerce experience

While most view Amazon (NASDAQ: AMZN) and Walmart (NYSE: WMT) as the gold standards when it comes to e-commerce, Target (NYSE: TGT) has quietly made gains, and it is doing it in innovative ways.

“We created a ‘local guest experience’ battleground,” Arthur L. Valdez Jr., Target’s chief supply chain and logistics officer, told the audience during a keynote address on Wednesday at the Home Delivery World 2021 conference in Philadelphia. “That is how you [use goods in stores] to win that experience.”

https://www.freightwaves.com/news/target-takes-ownership-of-the-e-commerce-experience

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