Freight claims have always been a pain point for businesses. The arduous process to submit documents, and the hoping and waiting for them to get approved and then finally paid has created significant dissatisfaction among shippers. But UPS Capital has been making inroads to turn the experience on its ear, supplying an online portal for submission, with payment of most claims in four days or less.
With the pandemic, the ability to manage business activity digitally became a priority. UPS Capital...
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