Technology proves important to relationship management

A white tractor pulling a white trailer on the highway

As spot rates decline and capacity loosens, many carriers are searching for ways to optimize their operations in order to weather a market downturn. Additionally, shippers are working to take advantage of these changes.

The answer for both shippers and carriers may lie in technology.

The technological needs of companies across the supply chain are changing, but that does not mean their current tools are useless. Existing solutions aimed at optimizing freight movements may shift from...

https://www.freightwaves.com/news/technology-proves-important-to-relationship-management

Real-time visibility helps brokers stay ahead in strained market

Tractor-trailer with dark storm cloud across the sky.

Finding capacity has been a challenge for shippers throughout the year. As peak season drags on, those challenges are only becoming more intense. Relying on traditional capacity-sourcing techniques during this time is likely to leave shippers and brokers frustrated, dealing with everything from sky high rates to completely nonexistent capacity. 

On the other hand, brokers with access to real-time visibility insights into both in-transit shipments and available trucks can know precisely when and...

https://www.freightwaves.com/news/real-time-visibility-helps-brokers-stay-ahead-in-strained-market

Carrier scorecards represent next generation of visibility

Transportation industry suffers from too much of a good thing

Visibility is becoming more and more important in the logistics industry. Shippers naturally want to keep a close eye on their freight, and this instinct has only grown stronger in the face of pandemic-related uncertainty.

“Everybody wants to know where their freight is because there are such short lead times. Product availability is scarce due to the lasting effects of the coronavirus pandemic, making every load a hot load,” said Mike Riccio, Leonard’s Express chief marketing officer. “If a...

https://www.freightwaves.com/news/carrier-scorecards-represent-next-generation-of-visibility