Sponsored Insights

Is your fleet ready for CVSA’s 2025 International Roadcheck?

With the year’s largest targeted enforcement program on commercial motor vehicles fast approaching, it’s time for drivers and carriers in North America to start reviewing compliance efforts.

The Commercial Vehicle Safety Alliance’s (CVSA) International Roadcheck is scheduled for May 13-15. This annual 72-hour event spans Canada, Mexico and the United States, focusing on high-visibility, 24-hour inspections and regulatory compliance enforcement for commercial motor vehicles.

This year’s Roadcheck...

https://www.freightwaves.com/news/is-your-fleet-ready-for-cvsas-2025-international-roadcheck

The future of freight procurement: How technology is transforming carrier selection and rate negotiation

Traditional freight procurement is riddled with inefficiencies. Static routing guides, infrequent mini-bids, and limited carrier options often result in overpaying for critical lanes while sacrificing service quality. Many transportation managers inherit their predecessor’s carrier network and standard operating procedures simply because it’s the established norm. Without the right tools to challenge the status quo, shippers remain stuck with inflated costs and suboptimal carrier performance....

https://www.freightwaves.com/news/the-future-of-freight-procurement-how-technology-is-transforming-carrier-selection-and-rate-negotiation

How beads provide superior tire balancing benefits

Carriers understand the importance of balancing their truck tires. Unbalanced tires make trucks difficult to handle, cutting tire life short and decreasing fuel economy. Traditionally, companies have used spin balancing machines and wheel weights to mitigate these challenges. Counteract offers a more advantageous solution. 

Founded in 1997, Canada-based Counteract has been offering its innovative balancing bead product for almost three decades. During that time, the company has worked to define...

https://www.freightwaves.com/news/how-beads-provide-superior-tire-balancing-benefits

Monitorear y administrar múltiples llamadas con el agente de voz de AIS.Ai

Para cualquier corredor de corredores, 3PL u otras compañías de carga con un alto volumen de llamadas, los sistemas telefónicos automáticos a menudo dejan a muchas personas que llaman frustradas e insatisfechas. Con su equipo en Clonops.aiDavid Bell está construyendo un sofisticado agente de voz de...

https://fullavantenews.com/monitorear-y-administrar-multiples-llamadas-con-el-agente-de-voz-de-ais-ai/?lang=es

Monitor and manage multiple calls with the CloneOps.ai voice agent

For any brokers, 3PLs or other freight companies with a high volume of calls, auto-attendant phone systems often leave many callers frustrated and dissatisfied. 

With his team at CloneOps.ai, David Bell is building a sophisticated AI voice agent that will help employees in the U.S. and in nearshore call centers prioritize and manage a higher volume of calls without having to engage in the most mundane and tedious tasks.

Coming from a background in the nearshoring sector, Bell has firsthand...

https://www.freightwaves.com/news/monitor-and-manage-multiple-calls-with-the-cloneops-ai-voice-agent

Key credentials to keep your vehicles on the road

Trucking companies need to have their basic credentials – including operating authorities, tax documents, titles and registrations – squared away in order to keep their trucks in compliance and generate revenue. 

While maintaining these credentials may seem simple, the complex nature of the logistics industry can undermine a carrier’s efforts to stay above board. With so many programs, sporadic regulatory changes, numerous agencies involved and deadlines for filing spread throughout the year,...

https://www.freightwaves.com/news/key-credentials-to-keep-your-vehicles-on-the-road

AI virtual agents making the call

Brokers and other logistics companies with a high volume of incoming calls tend to rely on tedious automated phone navigation menus and are often forced to leave customers on hold for more complex issues. With a sophisticated AI voice agent, many of those calls can now be solved without needing a transfer.

David Bell, founder and CEO of CloneOps.ai, recognized the value of a powerful AI tool that could help streamline call centers and customer support operations. 

“When I first saw AI being used...

https://www.freightwaves.com/news/ai-virtual-agents-making-the-call

Upcoming benchmarking studies seek to create a pathway for trucking profitability

When John Stephenson, founder of Stephenson & Company, started researching the transportation industry, he was stunned by how little data was available for the trucking industry. 

This lack of information – combined with ongoing inefficiencies in the industry – inspired Stephenson to found his own management consulting firm and start collecting his own data.

“With operating ratios in the high 80s and even in the 90s, clearly there is room to move, and there are lessons to be learned,” Stephenson...

https://www.freightwaves.com/news/upcoming-benchmarking-studies-seek-to-create-a-pathway-for-trucking-profitability

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