Tai Email Assistant

Tai helps brokers tame unruly email inboxes

Brokers are notoriously bogged down by emails. Drafting messages – from quotes to shipment updates – can be a time-consuming and frustrating process. Tai Software recognized this problem years ago and has continuously worked to improve the email experience for both brokers and their customers.

“Email is the primary mechanism we use to communicate. Our system sent out over half a million emails last month,” Tai Software CEO Walter Mitchell said. “Email is such a core component and key piece of a...

https://www.freightwaves.com/news/tai-helps-brokers-tame-unruly-email-inboxes

Teknowlogi uses AI to automate email quote requests

Freight brokerages and third-party logistics providers (3PLs) are tasked with processing hundreds if not thousands of freight quotes daily. In this industry, speed is the name of the game, and the broker first to respond generally wins the deal.

But the quoting process is fractured. To handle the endless stream of quotes, brokers have programmed sophisticated self-service, front-end portals within their websites to guide customers through the process. While this may seem like an end-all...

https://s29755.pcdn.co/news/teknowlogi-uses-ai-to-automate-email-quote-requests