Waggon

Waggon builds out Sprinter van offerings to drive innovation, wins Niagara award

The logistics industry has been shaped by unpredictability and change this year, creating a difficult environment for newer and smaller companies to survive. Newcomer Waggon, however, has thrived. 

The company was founded with the mission of solving the customer service problem in brokerages and taking great care of its employees. Early evidence suggests that Waggon is doing just that. 

Recently, the company was honored with the Niagara Raw Supplier Carrier of the Year Award, a testament to its...

https://www.freightwaves.com/news/waggon-builds-out-sprinter-van-offerings-to-drive-innovation-wins-niagara-award

Young 3PL set to add 20 jobs in 2024 despite difficult market

Waggon Founders Robert Rajfer and Tyler Sala set out to create a 3PL characterized by integrity and a genuine dedication to best-in-class customer service. After a successful fourth quarter, the company is looking ahead to its 2024 goals – from growing its expedite capabilities to establishing itself as a go-to partner in the food and beverage, HAZMAT, and other high-value spaces. 

In order to accomplish these goals, Rajfer and Sala are looking to add a number of like-minded logistics...

https://www.freightwaves.com/news/young-3pl-set-to-add-20-jobs-in-2024-despite-difficult-market

Improving broker reputation starts with integrity

Logistics is a relationship-based business. It is no surprise then that players across the industry pour into partnerships and place a premium on service. For carriers, this means living up to service agreements and delivering on key performance metrics. For shippers, it often means taking steps to become a “shipper of choice.”

For brokers, excellence lies in standout customer service. The problem, however, is that most brokerages have a customer service problem, according to Waggon Founder...

https://www.freightwaves.com/news/improving-broker-reputation-starts-with-integrity