No one expected the 2020 that greeted us. For those of us in supply chain, the year’s events have shattered the long-standing ideal of a lean and just-in-time supply chain. 2020 taught us the hard lesson that from time to time, supply chains will be disrupted en masse, and in these moments, agility trumps all other value drivers. These disruptive moments mint new winners and losers as firms that are prepared capture market share at the expense of the less prepared.
The great lesson that comes...
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