Handling a marine company crisis: Don’t lie

In July 2018, an amphibious duck boat, operated by Ride the Ducks Branson, carrying 31 people foundered and sank on a lake near Branson, Mo., leaving 17 dead, the deadliest accident ever involving the popular tourist boats. In November, a federal grand jury indicted the duck boat’s captain for negligence and in attention. Branson/Lakes Area Convention and Visitors Bureau photo

Marine companies should have a crisis plan in place, just in case.

“If you don’t have a crisis plan, get started today,” David Norman, managing director, Kitchen Public Relations, New York, told his audience during a keynote presentation Thursday at the Passenger Vessel Association’s annual convention in New Orleans. (Originally, Adm. Charles Ray, vice commandant, U.S. Coast Guard, was supposed to deliver the keynote address. The government shutdown shelved those plans.)

Earlier in the day,...

https://www.workboat.com/news/passenger-vessels/handling-a-marine-company-crisis-dont-lie/

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