Salesforce Labs has launched the Supplyforce Bot on Salesforce AppExchange to improve real-time communication within the supply chain.
The free Supplyforce Bot features three components, any of which can be used by customers. They are:
- Supplyforce Bot Mobile Interface that allows drivers, couriers and cargo operators to stay informed on safety-related topics, ask for help, or talk to a live agent if they need assistance.
- Transportation Support that helps driver supervisors respond quickly to...
https://www.freightwaves.com/news/salesforce-labs-unleashes-supplyforce-bot-communication-tool