Turnover among drivers in the first quarter was like two different worlds, coming in at its normal high in the first part of the period before plummeting as the pandemic started to grip the economy.
That was the conclusion of the quarterly report by StayMetrics, a consulting firm that studies driver retention and helps companies implement retention programs.
The StayMetrics report said the movement in the quarter was a “major shift in the turnover paradigm for the first quarter.” By the end of...
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