Five years ago, Thomas E. Keller Trucking, a unit of Defiance, Ohio-based Keller Logistics, was dissatisfied with its carrier benchmarking efforts and found itself in the lower quadrant of carriers in terms of measuring its performance. That changed when Keller joined the carrier benchmarking initiative of the Truckload Carriers Association’s (TCA) Profitability Program (TPP), said Jonathan Wolfrum, the unit’s president.
Today, the unit is growing its top line, and is doing so quite profitably,...