Container shipping lines are using their online platforms to shift shippers away from freight forwarders and move them into a direct relationship with the carrier, according to freight forwarding sources in Europe and India.
The reports from freight forwarders claim that COSCO, CMA CGM, Maersk and Hapag-Lloyd are all looking to gain direct access to shippers either directly through digital platforms or through the issuance of house bills of lading.
One forwarder complained that carriers were...
https://container-news.com/carriers-using-digitalisation-to-marginalise-forwarders/