The Federal Railroad Administration (FRA) has published a final rule on performance metrics for passenger trains, addressing an issue that has been in limbo for over a decade.
The rule sets forth metrics and a minimum standard measuring the performance and service quality of Amtrak trains, including metrics relating to on-time performance and train delays, customer service, and financial and public benefits, FRA said Monday.
The rule is important for the freight rail industry because Amtrak uses...
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