Postmaster General Louis DeJoy told lawmakers on Thursday that the U.S. Postal Service needs to make significant changes if it hopes to survive — and the biggest of those likely will be further adjusting to consumers’ growing appetite for package delivery.
Testifying before a House Appropriations subcommittee, DeJoy provided some insight into his agency’s 10-year operational strategy that he said will be formally released in the coming weeks.
“This plan is about service excellence at affordable...
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