Artificial intelligence was supposed to usher in a new era of efficiency and cost savings for warehouse and fulfillment operations, but despite its great promise – and high interest among executives – it is failing to deliver.
A recent report from Lucas Systems, which provides AI software for more than 400 warehouses globally, found that 99% of respondents say they face challenges in using AI more effectively even though 89% believe AI can provide a competitive advantage. Ninety percent believe...