Ricoh USA announced Wednesday that it will provide technical and customer support infrastructure to 6 River Systems as it looks to scale its robotic fulfillment solutions.
Technicians from Ricoh Service Advantage will work with engineers from 6 River Systems to provide calibration and floor mapping as well as routine and preventive maintenance and retrofits to the company’s robots, called Chucks. Ricoh will also provide end-user operator training for Chucks that includes device charging,...