On FedEx Corp.’s mid-December analyst call, Frederick W. Smith, FedEx’s founder, chairman and CEO, was asked by Scott Group, an analyst at Wolfe Research, to comment on the prospects for profit margin improvement in the quarters ahead. Smith, making a cameo appearance to answer questions specifically for him, said “there is a massive margin improvement opportunity” at the company.
He then directed his second-in-command, President and COO Raj Subramaniam, to fill in the blanks.
Those seven words...
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