As we prepare to embark on yet another Truckload Carriers Association (TCA) Annual Convention, I harken back 20 years ago when the TCA leadership reached out to me about the possibility of starting a benchmarking program for trucking, much like the “20 Group” programs found in the automobile and truck dealer industry. I remember those days in 1987 fondly as a member of a Truck Dealer group. It was by far the most important management move I ever made in my career. The benefit of sharing actual...
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