In the big game of supply chain, the last mile is the fourth quarter. Consider this: Last-mile costs account for over half (53%) of the total cost of shipping, which means the margin for error there is slimmer. It’s crunch time. Make or break. Whatever you want to call it, the last mile is where the shipping experience is won or lost.
But retailers face a dilemma. Cost-saving measures like route optimization and transportation management systems are now commonplace among retailers and their...
https://www.freightwaves.com/news/retailers-look-to-parcel-lockers-to-trim-last-mile-costs