Ask the consumer: Delivery speed matters, the environment matters more

White van on highway at sunset

A new survey from Descartes has found that a majority of e-commerce consumers would forgo shorter delivery times in favor of doing business with an environmentally friendly company.

The survey, of over 8,000 e-commerce consumers across nine countries in Europe, the U.S. and Canada, identified 54% of those respondents would accept longer lead times when dealing with a company that placed a higher importance on sustainable delivery. In addition 20% said they would pay more for a delivery from an...

https://www.freightwaves.com/news/ask-the-consumer-delivery-speed-matters-the-environment-matters-more

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