When it comes to the final mile, shipping businesses at scale have a low tolerance for inefficiency.
Traditionally, final-mile business processes have been scattered across multiple programs — one for load matching, another for interacting with customers and another for billing, to name a few. The fragmented nature of the industry has always required shippers to work with many regional carriers or owner-operators, all of which have their own procedures and technology limitations. Shippers end up...
https://www.freightwaves.com/news/what-a-centralized-tech-stack-can-do-for-your-final-mile-shipping