Amazon this week revealed a new way for customers to thank their delivery drivers — but those drivers could be due for an apology too.
On Wednesday, Amazon (NASDAQ: AMZN) rolled out a feature that will give delivery drivers an additional $5 when a customer tells his or her Alexa device, “Alexa, thank my driver.”
Amazon — not the customer — will make the payment to the driver who delivered that customer’s most recent package. The feature will apply to the first million thank-you’s, and the five...