For any brokers, 3PLs or other freight companies with a high volume of calls, auto-attendant phone systems often leave many callers frustrated and dissatisfied.
With his team at CloneOps.ai, David Bell is building a sophisticated AI voice agent that will help employees in the U.S. and in nearshore call centers prioritize and manage a higher volume of calls without having to engage in the most mundane and tedious tasks.
Coming from a background in the nearshoring sector, Bell has firsthand...
https://www.freightwaves.com/news/monitor-and-manage-multiple-calls-with-the-cloneops-ai-voice-agent