For years, the narrative around freight brokerage technology has centered on automation freeing up employees to focus on relationship-building and high-level tasks. But what does that mean in practice?
FreightWaves spoke with Grand Rapids, Michigan-based Ally Logistics and one of its technology providers, Fleetworks, to get a clearer picture of how these roles are evolving.
Traditionally, entry-level positions in freight brokerage involved repetitive tasks like posting loads, responding to...
https://www.freightwaves.com/news/freight-brokers-what-your-role-will-look-like-tomorrow