e-commerce technology

Kodif brings low-code generative AI solutions to e-commerce merchants

In the domain of customer service and support, generative artificial intelligence is set to revolutionize the landscape. Technology research firm Gartner predicts a 20% to 30% reduction in traditional service agents by 2026 as businesses adopt AI solutions to streamline processes. This technology not only boosts employee productivity by reducing handle times but also enhances interaction quality through reusable knowledge creation.

To help e-commerce merchants utilize generative AI to compete on...

https://www.freightwaves.com/news/kodif-brings-low-code-generative-ai-solutions-to-e-commerce-merchants

Augmented shopping could be next big e-commerce trend

Augmented shopping is the next big thing in e-commerce

When people hear about the metaverse, many of them envision technology that’s years or even decades away. But they would be wrong — it’s already here.

“I think when people hear about augmented reality and the metaverse, it feels so futuristic and far away,” Ali Fazal, vice president of marketing for creator management platform Grin, told Modern Shipper. “But really, these are concepts that we’ve been seeing slowly integrated into modern-day brand commerce for the past couple of years.”

In the...

https://www.freightwaves.com/news/augmented-shopping-could-be-next-big-e-commerce-trend

Put on your ponchos: The new wave of e-commerce has arrived

The new wave of e-commerce is here: influencer marketing, live shopping and conversational commerce are taking over

Over the past few decades, e-commerce has grown from a puddle to a lake to a sprawling ocean. In 2000, the U.S. transacted about $27.5 billion in e-commerce sales. By 2010 that number had grown sixfold to nearly $170 billion, and last year, U.S. e-commerce sales totaled about $763 billion, nearly $200 billion more than 2019.

But for all the shifting and repositioning of commerce from the physical world to the digital, there have also been churning waters within the ocean of e-commerce. As...

https://www.freightwaves.com/news/put-on-your-ponchos-the-new-wave-of-e-commerce-has-arrived

Brand-building platform Heyday locks in $555 million Series C

Brand builder and consolidator Heyday raises $555 million in Series C

Amazon built its business around access, connecting its millions of sellers with its millions of customers in one simple platform. As we now know, that model was pretty effective. It’s been so effective, in fact, that other brands are building their businesses around Amazon’s business.

Brands that exist solely to buy and scale other brands — aggregators, as they are sometimes called — are all the rage right now among big-money investors. Last year, Thrasio, which acquires and scales businesses...

https://www.freightwaves.com/news/brand-building-platform-heyday-locks-in-555-million-series-c

Logicbroker raises $135 million to enhance drop shipping capability

Logicbroker completes $135 million raise to enhance its drop ship technology

Cloud-based e-commerce platform Logicbroker on Tuesday secured a massive $135 million funding raise led by K1 Investment Management. The Connecticut-based company plans to expand its full-function drop ship and marketplace services, which it offers to suppliers, retailers, brands and 3PLs alike.

Logistics is no longer just an expense for businesses — it’s a revenue driver. Whereas in the past companies viewed logistics simply as a tool for moving and delivering goods, they now see logistical...

https://www.freightwaves.com/news/logicbroker-raises-135-million-to-enhance-drop-shipping-capability

Point Pickup Technologies acquires e-commerce tech platform GrocerKey

Same-day delivery firm Point Pickup Technologies has acquired GrocerKey, a white label e-commerce technology platform. Point Pickup expects the acquisition to provide it an end-to-end e-commerce platform, from pick-and-pack to last-mile delivery.

Terms were not disclosed.

“With almost 68 million U.S. households placing online orders this past May, retailers no longer want to give away the last mile to other consumer-facing platforms,” explained Tom Fiorita, founder and CEO of Point Pickup...

https://www.freightwaves.com/news/point-pickup-technologies-acquires-e-commerce-tech-platform-grocerkey

TA Associates invests $130M in e-commerce tech company Stackline

E-commerce technology provider Stackline announced a $130 million strategic investment from private equity firm TA Associates, bringing the company’s total funding to $180 million, according to Crunchbase.

Based in Seattle and with offices in Minneapolis and London, Stackline combines market intelligence, advertising automation, workflow management and operational analytics into a single e-commerce platform for some of the world’s largest brands.

The company was founded in 2014 and counts HP,...

https://www.freightwaves.com/news/ta-associates-invests-130m-in-e-commerce-tech-company-stackline

Pipe17 lands funding to expand connected e-commerce platform

Pipe17, a “connected infrastructure company,” has closed an $8 million funding round led by GLP Capital Partners. The funding will be used to scale go-to market efforts and expand the Pipe17 team, the company said.

“As strategic investors in e-commerce logistics, we are very familiar with the startups operating in this space,” said Alan Yang, CEO of GLP Capital Partners. “We invested in Pipe17 because of the outstanding team, their track record and their unique vision for solving one of the...

https://www.freightwaves.com/news/pipe17-lands-funding-to-expand-connected-e-commerce-platform

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