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The post Daily Infographic: DoorDash launches Package Pickup for returns appeared first on FreightWaves.
https://www.freightwaves.com/news/daily-infographic-doordash-launches-package-pickup-for-returns
The line between gig economy apps like Uber and carriers like UPS or FedEx is blurring. As food delivery and rideshare companies like Uber and Lyft continue to expand their delivery offerings with options like same-day local delivery and express grocery delivery, their capabilities increasingly overlap with those of a nationwide delivery provider like the Postal Service.
Next up for food delivery apps: returns. DoorDash (NYSE: DASH) is testing a new feature that would allow users to return...
https://www.freightwaves.com/news/doordash-looks-to-add-parcel-returns-option
While families across the globe may be done grieving the late arrival of that coveted holiday gift, the same labor shortages and omicron disruptions, including inflation, may impact the next iteration of holiday shopping: returns.
According to commercial real estate firm CBRE’s latest report, approximately 30% of online sales will be returned, as opposed to the 10% return rate of brick-and-mortar sales. While it might be a simple and free process for the consumer, it’s not so much for the...
Much ado has been made about holiday sales, and for good reason –– this holiday season figures to be unlike any other as supply chain disruptions continue to complicate the path from retailer to consumer. But not enough emphasis is being placed on the other direction: returns.
The reverse journey from the consumer back to the retailer is arguably an even more arduous one, and it’s compounded by the fact that those returned products occupy the same supply chains as unsold products. With supply...
https://www.freightwaves.com/news/return-to-sender-holiday-product-returns-will-stress-supply-chains
As e-commerce accelerates, so does its historically neglected underbelly: returns. In 2020 alone, U.S. consumers returned nearly $102 billion of goods to online retailers, a figure that doubled over the course of 12 months. EMarketer predicts a 13.7% jump in U.S. online purchases for 2021, and if approximately 30% of all items ordered online are returned, third-party logistics providers and shippers need to up their returns management game.
“Consumer buying behavior has changed,” said Gaurav...