Much ado has been made about holiday sales, and for good reason –– this holiday season figures to be unlike any other as supply chain disruptions continue to complicate the path from retailer to consumer. But not enough emphasis is being placed on the other direction: returns.
The reverse journey from the consumer back to the retailer is arguably an even more arduous one, and it’s compounded by the fact that those returned products occupy the same supply chains as unsold products. With supply...
https://www.freightwaves.com/news/return-to-sender-holiday-product-returns-will-stress-supply-chains