final mile shipping

FedEx and UPS must adapt to changing parcel landscape 

By Satish Jindel 

(The views expressed here are solely those of the author and do not necessarily represent the views of FreightWaves or its affiliates.)

For decades, FedEx and UPS essentially functioned as a duopoly in the U.S. parcel delivery market. With few challengers, they made lots of money.

The second-quarter earnings release from UPS on July 23 shocked many investors, resulting in the stock dropping 12% within minutes of the earnings call. The big surprise was that UPS customers are...

https://www.freightwaves.com/news/fedex-and-ups-must-adapt-to-changing-parcel-landscape

What a centralized tech stack can do for your final-mile shipping

When it comes to the final mile, shipping businesses at scale have a low tolerance for inefficiency.

Traditionally, final-mile business processes have been scattered across multiple programs — one for load matching, another for interacting with customers and another for billing, to name a few. The fragmented nature of the industry has always required shippers to work with many regional carriers or owner-operators, all of which have their own procedures and technology limitations. Shippers end up...

https://www.freightwaves.com/news/what-a-centralized-tech-stack-can-do-for-your-final-mile-shipping