Home Delivery World Archives - Maritime Shipping News

Home Delivery World panelists: Innovate, fail fast and listen

9 September 2021

For e-commerce customers, there is nothing more frustrating than a poor delivery experience.

“My most frustrating experience is when I get a notification that my package has arrived and I go outside and look and it’s not there, and I look around … and then a couple of hours later it arrives,” Penelope Register-Shaw, chief strategy officer for The FrontDoor Collective, a group of networked delivery service providers, said during a panel on last-mile delivery offerings during last week’s Home...

https://www.freightwaves.com/news/home-delivery-world-panelists-innovate-fail-fast-and-listen

Bed Bath & Beyond’s rethinking of supply chain driving digital gains

1 September 2021

Two years ago, Bed Bath & Beyond was behind the times. Prior to the pandemic, the company focused almost exclusively on in-store sales.

“The pandemic taught all of us hard lessons,” COO John Hartmann said during his opening keynote address on Wednesday at the Home Delivery World 2021 conference in Philadelphia. “For Bed Bath & Beyond, that was [we were] behind the curve.”

Executive leadership at the company has turned over, including Hartmann himself, and a new focus on technology, innovation and...

https://www.freightwaves.com/news/bed-bath-beyonds-rethinking-of-supply-chain-driving-digital-gains

Transport, logistics tread lightly as in-person conferences plot return

20 May 2021

Through the winter and well into the spring, organizers of the North American Commercial Vehicle (NACV) show, the trucking industry’s largest, gave every indication it would return to the in-person stage in late September at Atlanta’s cavernous Georgia World Congress Center. That was until May 4, when Hannover Fairs USA and Newcom Media, the show’s co-organizers, canceled the event, citing a reluctance of truckers to travel and congregate indoors with more than 5,000 participants.

The show will...

https://www.freightwaves.com/news/transport-logistics-tread-lightly-as-in-person-conferences-return