ReverseLogix

Returns could be pot of gold at end of 3PL rainbow

For third-party logistics providers to capture a share of a multitrillion-dollar global market for reverse logistics services, all they have to do is effectively synchronize product cost-recovery efforts, heightened demands of customers and their customers’ customers, and a sharp focus on sustainable operations.

Of course, it’s nowhere near that simple nor familiar. Unlike the straightforward and mature business of forward logistics in which 3PLs are well entrenched, reverse logistics is in its...

https://www.freightwaves.com/news/returns-could-be-pot-of-gold-at-end-of-3pl-rainbow

More shippers address financial and carbon costs of post-holiday returns

Startup easing ecommerce returns logistics raises investment from Maersk Growth (Photo: Shutterstock)

While families across the globe may be done grieving the late arrival of that coveted holiday gift, the same labor shortages and omicron disruptions, including inflation, may impact the next iteration of holiday shopping: returns.

According to commercial real estate firm CBRE’s latest report, approximately 30% of online sales will be returned, as opposed to the 10% return rate of brick-and-mortar sales. While it might be a simple and free process for the consumer, it’s not so much for the...

https://www.freightwaves.com/news/more-shippers-address-financial-and-carbon-costs-of-post-holiday-returns

Meet the Investor: Ben Gordon inspired by scrappy underdogs and curious billionaires

FreightWaves’ Meet the Investor series delves into the stories behind the industry’s biggest investments, the individuals who manage them and the lessons they learned along the way.

Ben Gordon, the founder and managing partner of Cambridge Capital, has spent his career investing in and advising supply chain companies, ranging from some of the largest global logistics providers to e-commerce startups.

While his younger self was passionate about civic leadership, he realized the impact that...

https://www.freightwaves.com/news/meet-the-investor-ben-gordon-inspired-by-scrappy-underdogs-and-curious-billionaires

Supply chain braces for peak retail returns: How companies should prepare

As e-commerce accelerates, so does its historically neglected underbelly: returns. In 2020 alone, U.S. consumers returned nearly $102 billion of goods to online retailers, a figure that doubled over the course of 12 months. EMarketer predicts a 13.7% jump in U.S. online purchases for 2021, and if approximately 30% of all items ordered online are returned, third-party logistics providers and shippers need to up their returns management game. 

“Consumer buying behavior has changed,” said Gaurav...

https://www.freightwaves.com/news/supply-chain-braces-for-peak-retail-returns-how-companies-should-prepare

The Daily Dash: Runaway rates; HOS reset

The Daily Dash is a quick look at what is happening in the freight ecosystem. In today’s edition, freight rates are continuing to rise and there doesn’t appear to be any slowdown in the immediate future. Plus, the Federal Motor Carrier Safety Administration and safety groups have asked for an hours-of-service lawsuit to be suspended as the agency ponders its next steps, and on-demand driver platform Haul is attracting an impressive set of investors.

No relief in sight

Surging rates are showing no...

https://s29755.pcdn.co/news/the-daily-dash:-runaway-rates;-hos-reset