The transactional customer is always right — Put That Coffee Down

PTcd cover zembles sponsor

It’s an adage in business that a customer might always be right and that may be true, but a client often needs help to get to the right choice. Does your business have transactional customers or consulting clients? And how do you change your sales approach depending on the answer to that question?

Kevin Hill and Richie Daigle welcome transportation lawyer and fellow FreightWavesTV host Cassandra Gaines of MadGaines Live on this episode of Put That Coffee Down to discuss how sometimes giving...

https://www.freightwaves.com/news/the-transactional-customer-is-always-right-put-that-coffee-down

Top 5 books for freight sales — Put That Coffee Down

On this episode of Put That Coffee Down, Kevin Hill and Richie Daigle discuss the importance of continuing education in sales. Salespeople should remember that skilled professionals continue to read and learn. 

They share the five books they think everyone should read to get a top-notch sales education. 

Hill’s list:

  1. “How to Win Friends & Influence People” by Dale Carnegie.
  2. “The 10X Rule” by Grant Cardone.
  3. “Made to Stick: Why Some Ideas Survive and Others Die” by Chip Heath and Dan Heath.
  4. “Never...

https://www.freightwaves.com/news/top-5-books-for-freight-sales-put-that-coffee-down

Audience Q&A with Kevin Hill and Richie Daigle — Put That Coffee Down

On this episode of Put That Coffee Down, Kevin Hill and Richie Daigle are taking questions about sales from their LinkedIn audience. 

They pull viewer questions from past PTCD episodes and relate them back to the state of the freight industry. The two also put some focus on decision making in sales...

https://www.freightwaves.com/news/audience-qa-with-kevin-hill-and-richie-daigle-put-that-coffee-down

Building a sustainable book of business — Put That Coffee Down

This show is sponsored by Surge Transportation. Surge Transportation is the fastest growing 3PL in the logistics space today. Based in Chicago and Jacksonville, they offer unrestricted access to almost all accounts, limitless territory, and a chance to be a key player in a growing company. To find out more email [email protected]

How do you maintain a book of clients that is constantly changing? How do you keep faces fresh but build on existing client relationships at the same time?

On...

https://www.freightwaves.com/news/building-a-sustainable-book-of-business-put-that-coffee-down

Avoiding freight disasters — Put That Coffee Down

This podcast is sponsored by Surge Transportation. Surge Transportation is the fastest growing 3PL in the logistics space today. Based in Chicago and Jacksonville, they offer unrestricted access to almost all accounts, limitless territory, and a chance to be a key player in a growing company. To find out more email jobs@eric-lisciandrellosurgetransportation-com

Making mistakes in the sales world is unavoidable, and some disasters in freight sales can strike without warning. (See the Suez Canal,...

https://www.freightwaves.com/news/avoiding-freight-disasters-put-that-coffee-down

8 seconds to sales success — Put That Coffee Down

PTCD Surge sponsorship

This episode is sponsored by Surge Transportation. Surge Transportation is the fastest growing 3PL in the logistics space today. Based in Chicago and Jacksonville, they offer unrestricted access to almost all accounts, limitless territory, and a chance to be a key player in a growing company. To find out more email [email protected]

Most people will know if they are interested in your business within the first few seconds of a cold call. The way you start calls and grab attention is...

https://www.freightwaves.com/news/8-seconds-to-sales-success-put-that-coffee-down

FreightWaves LIVE: Scoring sales with FreightTech — Put That Coffee Down

PTCD Surge sponsorship

Kevin Hill and Richie Daigle are back for another special episode of Put That Coffee Down during FreightWaves LIVE @HOME.

On this episode, they look at how two companies have designed platforms to help with the sales process from automation to revenue generation. 

First to the stage is Scott Barghaan from Salesforce and he talks about how the Salesforce platform is committed to generating better insights about performance using Customer 360. Barghaan explains how it is essential to keep a tracked...

https://www.freightwaves.com/news/freightwaves-live-scoring-sales-with-freighttech-put-that-coffee-down

The failure of routing guides — Put That Coffee Down

PTCD Surge sponsorship

Surge Transportation is the fastest growing 3PL in the logistics space today. Based in Chicago and Jacksonville, they offer unrestricted access to almost all accounts, limitless territory, and a chance to be a key player in a growing company. To find out more email [email protected]

Routing guides are a tool used to establish concrete rules for shipping and delivery. So why do they have a failure rate of nearly 100%?

On this episode of Put That Coffee Down, Kevin Hill explores the...

https://www.freightwaves.com/news/the-failure-of-routing-guides-put-that-coffee-down

So you want to start a freight brokerage — Put That Coffee Down

PTCD Surge sponsorship

PTCD is sponsored by Surge Transportation. Surge Transportation is the fastest growing 3PL in the logistics space today.  Based in Chicago and Jacksonville, they offer unrestricted access to almost all accounts, limitless territory, and a chance to be a key player in a growing company.  To find out more email [email protected].

Entrepreneurship isn’t easy and it definitely doesn’t bear fruit quickly. On this episode of Put That Coffee Down, Kevin HIll and co-host Richie Daigle explain...

https://www.freightwaves.com/news/so-you-want-to-start-a-freight-brokerage-put-that-coffee-down

Playing to your sales strengths — Put That Coffee Down

PTCD Surge sponsorship

This episode of Put That Coffee Down is sponsored by Surge Transportation. Surge Transportation is the fastest growing 3PL in the logistics space today.  Based in Chicago and Jacksonville, they offer unrestricted access to almost all accounts, limitless territory, and a chance to be a key player in a growing company.  To find out more email [email protected].

Building a brand that stays successful is about standing out from the crowd and on this episode of Put That Coffee Down, Kevin...

https://s29755.pcdn.co/news/playing-to-your-sales-strengths-put-that-coffee-down