How last mile has changed in the shadow of coronavirus

When the coronavirus first made its way across the U.S. this spring, consumers rushed to stock up on essentials, emptying store shelves in record time. Panic-buying has since slowed, but now shoppers — many of whom still remain in their homes most of the time — have taken to the internet to purchase everyday essentials and engage in a little pandemic-fueled retail therapy. The combination of these consumer behaviors has resulted in a swift uptick in parcel volumes. 

While some shippers were...

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