Prior to the COVID-19 pandemic, a majority of American consumers were dissatisfied with Amazon (NASDAQ:AMZN) and its impact on retail. Today, that has flipped, with 52% of consumers believing that Amazon is having a positive impact on the retail industry, according to Convey’s second annual consumer survey of more than 1,100 U.S. consumers.
In fact, the survey found that 42% of consumers buy the majority of their goods through Amazon. For smaller sellers, though, Amazon has been a double-edged...
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