Retailers have never had this much on their plates. In the era of ever-changing and evolving technology, there are more opportunities to engage customers than ever before, but the constraints of time and money make it nearly impossible for retailers to run their core business while simultaneously becoming tech wizards.
The problem is that that tech wizardry is more necessary than it’s ever been. During and even before the COVID-19 pandemic, retailers have been forced to digitize. So as...
https://www.freightwaves.com/news/the-future-of-digital-retail-is-here