Building a last-mile delivery network requires plenty of focus on the types of vehicles, sourcing of drivers and customer tracking information. And rightly so, as these basics are critical to any sustainable and profitable network.
But a simple decision about software early in the process could be the ultimate determiner of success. And it is one that is usually overlooked: buy vs. build.
“Everybody feels they are unique, and every client does have something unique, but at the end [of the day],...