ORLANDO, Fla. — The exhibition floor of the Gartner Supply Chain Symposium is annually marked by rows of providers of technology solutions operating out of booths adorned with buzzwords: AI, transparency, resiliency. “Transform” and “transformation” also make frequent appearances.
But what Sumit Dutta of EY Americas knows is that the success rate on true supply chain digital transformation isn’t good: 70% of them fail.
Dutta, whose formal title is EY Americas’ supply chain and operations field...