Happy Returns, a UPS company, has launched its buy-online, return-in-store (BORIS) solution for retailers to develop reverse logistics networks with physical brand locations to improve consumer experience.
Happy Returns also announced Tuesday that e-commerce giant Shein and retailer Forever 21 will be the first cross-brand partnership to use the BORIS product.
According to the company, the system integrates with any return and point-of-sales solutions, enabling brands to use either Happy Returns’...