It’s the holiday season, which means that e-commerce is on overdrive. Final-mile services have been stretched thin as people look to get packages in time for the holidays. The influx of retail spending does raise the question of what happens after the holidays. All the e-commerce shippers have to navigate the world of online shopping and returns.
Return/reverse logistics is a challenge for a lot of shippers. Consumers don’t want to pay for returns, and they want returns to be easy...
https://www.freightwaves.com/news/check-call-to-everything-there-is-a-returns-season