Narvar Archives - Maritime Shipping News

Returns made easy: Narvar teams with Fillogic for new retail option

18 August 2022

Narvar is tapping into the Fillogic network to provide another option for retailers to handle e-commerce returns.

Through the partnership, Fillogic will pick up merchandise returned to Narvar drop-off locations for sortation and aggregation. According to the companies, this will speed the process of getting those items back into retailers’ inventory by as much as 70%.

“Narvar and Fillogic share a common goal — helping retailers and brands streamline the returns process and build stronger lifelong...

https://www.freightwaves.com/news/narvar-fillogic-create-ecommerce-returns-platform

Pitney Bowes, Narvar to market joint e-commerce returns offering

1 August 2022

Woman on tablet managing an ecommerce return

As e-commerce returns continue to accelerate, brands are looking for solutions that can reduce costs and improve customer service.

The National Retail Federation conducted a survey prior to the 2021 holiday season. The Consumer Returns in the Retail Industry 2021 survey found that $761 billion in merchandise was returned in 2021 among all retail channels. For every $1 billion in sales, retailers incur $166 million in costs because of returns. Online returns totaled $218 billion in 2021. Returns...

https://www.freightwaves.com/news/pitney-bowes-narvar-to-market-joint-e-commerce-returns-offering

5 innovative companies transforming the reverse logistics space

15 July 2022

NEW YORK — When it comes to retail returns, three out of five consumers are willing to bend the rules to their favor, according to a recent study from post-purchase platform Narvar. The reason? Returns are a hassle.

“Giving the choice and convenience to consumers on returns is equally important to what we see on the outbound side,” Amit Sharma, Narvar’s founder and CEO, argued to Modern Shipper.

According to Narvar’s research, one-quarter of customers purposely abuse retailers’ return policies,...

https://www.freightwaves.com/news/5-innovative-companies-transforming-the-reverse-logistics-space

FourKites, Narvar team up to increase visibility in retail supply chain

17 February 2022

Narvar and FourKites announced on Wednesday a new partnership that will provide retailers with increased supply chain visibility of their goods from the first to last miles of transit.

The partnership enhances the customer experience, the companies said in a joint release, by allowing brands to gain better control over their shipments.

“The combination of FourKites’ data science breakthroughs and robust carrier network with Narvar’s last-mile solution will bring all of a retailer’s most valuable...

https://www.freightwaves.com/news/fourkites-narvar-team-up-to-increase-visibility-in-retail-supply-chain

Retailers want shipment visibility, Narvar wants to give it to them

2 November 2021

Supply chain visibility continues to hamper businesses and their consumers. The current situation that has seen record numbers of cargo ships sit off the coast of California most of the summer and into the fall has exacerbated the problem.

Shippers simply don’t know where or when their goods will arrive, and that means the end consumer is left in the dark.

In 2019, a MIT Sloan School of Management survey found that 75% of companies considered supply chain transparency helpful in building trust...

https://www.freightwaves.com/news/retailers-want-shipment-visibility-narvar-wants-to-give-it-to-them

Free stuff: Returnless refunds can define the customer journey

30 September 2021

This holiday season is expected to be even better than the blockbuster 2020 season, with new research from Deloitte predicting holiday ret a il sales will increase between 7% and 9% over 2020. E-commerce is expected to grow between 11% and 15% this year, reaching at least $210 billion and as much as $218 billion. Total retail sales are forecast to be $1.28 trillion to $1.3 trillion.

“We anticipate strong consumer spending for the upcoming holiday season. As vaccination rates rise and consumers are...

https://www.freightwaves.com/news/free-stuff-returnless-refunds-can-define-the-customer-journey

Reverse logistics firms Narvar, Cycleon team to offer returns solution

24 February 2021

As e-commerce has grown, so too has the problem of returns for brands. A National Retail Federation and Appriss Retail survey of 62 retailers published on Jan. 11 found that $101 billion worth of goods was returned during the 2020 holiday period, and for the year, over $428 billion in merchandise was returned in 2020, representing 10.6% of total U.S. retail sales.

FedEx’s (NYSE: FDX) Ryan Kelly, vice president of global e-commerce marketing, told FreightWaves in January that 52% of people...

https://s29755.pcdn.co/news/reverse-logistics-firms-narvar-cycleon-team-to-offer-returns-solution