This commentary was written by Mitchell Nikitin, founder and CEO of Via.Delivery. The views expressed here are solely those of the author and do not necessarily represent the views of FreightWaves or its affiliates.
Online shoppers in the U.S. are paying noticeably higher prices for their purchases as a result of inflation. January marked 20 consecutive months of year-over-year online inflation. As consumers watch prices continue to climb, many are becoming increasingly concerned about the...
The coronavirus pandemic has affected just about every facet of the logistics industry over the past two years. Some of these impacts – including decreased service spending and various shortages – are beginning to return to normal with the introduction of vaccines and elimination of widespread lockdowns. Other impacts – like the stark uptick in online shopping – appear to be more or less permanent.
E-commerce is so sticky because consumers started embracing online shopping long before the...
https://www.freightwaves.com/news/xpo-expands-to-meet-growing-ltl-demand
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Not that many years ago, few people in retail understood the importance of the e-commerce customer journey. Yes, retailers tracked buying habits. Some offered “recommended products” based on these habits. Others created reward programs for frequent shoppers. But the customer journey was most often defined by each of the silos that made up an e-commerce transaction.
That is changing, in no small part because of the COVID-19 pandemic. What the pandemic has taught retailers is that even if they...
https://www.freightwaves.com/news/e-commerce-logistics-success-starts-before-the-customer-hits-buy
Hot Take
We all know that feeling of hope and “new year, new me” that January brings. While we might not be rushing into the gym right away, we can certainly look at some things to get excited about in the new year. We have to be optimistic now so we can throw shade at 2022 in December just like we did to 2021 earlier in the week. Fair is fair.
Some of the things I’m looking forward to are a result of major changes and acquisitions from this year so 2021 can’t be all bad. Without...
https://www.freightwaves.com/news/check-call-oh-hey-2022-how-you-doin
Amazon dominates the online shopping space, holding 41% market share through October, according to Statista. The e-tailer posted a 10.68% increase in Black Friday revenue, according to documents obtained by Business Insider, and a 7.5% increase in orders on Cyber Monday. Amazon revenue was up 28% year-over-year for the nine months ending Sept. 30 to $332.4 billion.
We know people are in love with Amazon, but which states’ residents are the most Amazon-obsessed?
That is a question that TransImpact,...
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https://www.freightwaves.com/news/daily-infographic-black-friday-sales-up
The views expressed here are solely those of the author and do not necessarily represent the views of FreightWaves or its affiliates.
In-house fulfillment is a natural fact of life for most startups and early e-commerce businesses. Initial sales can be packed in a garage, but one viral hit or a typical peak season can quickly lead to scale issues. Businesses can avoid surprises that lead to delayed orders and stockouts by outsourcing fulfillment to companies that guarantee speed, accuracy, and...
Black Friday used to be a welcome mat for the holidays. It was almost a holiday in itself, with families waking up early in the morning rife with excitement to join the gaggles of other holiday shoppers as they explored endless aisles of holiday gifts and goodies.
But not anymore.
Black Friday is no longer an event –– it’s a concept that’s becoming more and more amorphous every year.
“Black Friday isn’t actually a day,” Deb Gabor, CEO of Sol Marketing, told Modern Shipper. “Black Friday is, at...
https://www.freightwaves.com/news/black-friday-is-going-to-be-boring-this-year
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