retail returns

5 innovative companies transforming the reverse logistics space

package return

NEW YORK — When it comes to retail returns, three out of five consumers are willing to bend the rules to their favor, according to a recent study from post-purchase platform Narvar. The reason? Returns are a hassle.

“Giving the choice and convenience to consumers on returns is equally important to what we see on the outbound side,” Amit Sharma, Narvar’s founder and CEO, argued to Modern Shipper.

According to Narvar’s research, one-quarter of customers purposely abuse retailers’ return policies,...

https://www.freightwaves.com/news/5-innovative-companies-transforming-the-reverse-logistics-space

Return to sender: Holiday product returns will stress supply chains

Breaking down the costly process of returning a product

Much ado has been made about holiday sales, and for good reason –– this holiday season figures to be unlike any other as supply chain disruptions continue to complicate the path from retailer to consumer. But not enough emphasis is being placed on the other direction: returns.

The reverse journey from the consumer back to the retailer is arguably an even more arduous one, and it’s compounded by the fact that those returned products occupy the same supply chains as unsold products. With supply...

https://www.freightwaves.com/news/return-to-sender-holiday-product-returns-will-stress-supply-chains

Secondary market for holiday returns: Q&A with B-Stock Solutions CEO

FreightWaves did a Q&A with B-Stock's CEO about holiday returns.

Shipping and supply chain delays are at the forefront of retailers’ worries this peak season. Companies with holiday goods that arrive after the season or get large amounts of returns have three major options: store them in warehouses until next year, throw them away or sell them on the secondary market.

FreightWaves asked an expert how retailers can sell their seasonal returns, overstock and late inventory. 

Howard Rosenberg is the founder and CEO of B-Stock Solutions, which offers retailers a...

https://www.freightwaves.com/news/secondary-market-for-holiday-returns-qa-with-b-stock-solutions-ceo

FloorFound raises $4M to simplify resale of oversized retail returns

FloorFound, a software platform that facilitates returns for resales of oversized products for e-commerce retailers, announced Wednesday a $4 million seed round led by LiveOak Venture Partners.  Flybridge Capital, Next Coast Ventures, 8VC, individual investor Brett Hurt and FloorFound’s pre-seed investor, Schematic Ventures, also participated in this round. In total, FloorFound has raised $4.6 million in funding since its inception last year.  

FloorFound will be using the capital to support...

https://www.freightwaves.com/news/floorfound-raises-4m-to-simplify-resale-of-oversized-retail-returns