Preparation for the coronavirus pandemic began at Trinity Logistics eight years before anyone heard of COVID-19.
“We made the decision to move our phone system into the cloud. We had [local] systems in all the offices that we had,” Trinity Chief Financial Officer Doug Potvin said in a fireside chat with Trinity President Sarah Ruffcorn during the FreightWaves 3PL Summit on Tuesday.
“As a company, we live and die by the phone and computers and the infrastructure we have in place. It’s all...