Tracking demands for e-commerce parcels are and other parcels are continuing to increase. A recent SOTI Bricks to Clicks report found that last-mile delivery remains the most inefficient part of the entire e-commerce supply chain for 59% of U.S. transportation and logistics companies. Yet for the consumer, that piece remains a critical part of the online buying experience.
A survey of 6,000 consumers by Arlington Research for mobile technology platform SOTI during Q4 2020 found that 67% of...
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