Federal regulators say they are improving a system created for truckers to register complaints of harassment and coercion by carriers and shippers.
The Federal Motor Carrier Safety Administration on Tuesday revealed it was improving the experience for drivers and brokers who want to log complaints against “unsafe and unscrupulous companies and/or their employees” such as shippers, receivers and transportation intermediaries, into the agency’s National Consumer Complaint Database (NCCDB).
The...
https://www.freightwaves.com/news/fmcsa-seeks-to-improve-complaint-process-for-drivers-brokers